Delivery Policy

At Opulys, we make every effort to offer you a simple, fast and reliable experience.

📦 Order processing

All orders are prepared and shipped within 24 to 72 working hours after payment has been validated.

Once your order has been shipped, you will receive a confirmation email with a tracking number allowing you to track your package in real time.

🚚 Delivery times

Delivery times vary depending on your country of residence.

On average, delivery is made under:

7 to 20 working days.

💰 Delivery costs

Delivery costs are clearly indicated at checkout before payment.

📍 Order tracking

Once your order has been shipped, you will receive a tracking link by email to know the progress of your delivery at each stage.

⚠️ Delivery problem

If your package is delayed, lost or damaged, our customer service is available to help you.

You can contact us at any time via the Contact page or by email at:

Contact.opulys@gmail.com

ℹ️ Important information

Please check the accuracy of your address before validating your order.

Opulys cannot be held responsible in the event of an address error provided by the customer.

In times of high demand, delays may be slightly extended.